Ezicon Painting & Decorating (ABN details to be confirmed, “we”, “us”, “our”) is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights under the _Privacy Act 1988_ (Cth) and the _Privacy and Other Legislation Amendment Act 2024_ (Cth).
By using ezicon.com.au or contacting us, you agree to the practices described in this policy.
We collect personal information that is reasonably necessary to provide our services and respond to enquiries. This may include:
We do not collect sensitive information (such as health, financial or government identifier information) unless you choose to provide it and it is directly relevant to your enquiry.
We use your personal information to:
We will not use your personal information for direct marketing without your consent. If you have agreed to receive updates from us and want to stop, contact us at any time and we will remove you promptly.
We do not sell or trade your personal information. We may share it with:
Where personal information is disclosed to third parties, we take reasonable steps to ensure it is handled consistently with this policy.
Your personal information is stored on secure systems. We take reasonable technical and organisational steps to protect it against misuse, loss, unauthorised access, modification or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee the absolute security of information you send to us electronically.
We retain your personal information only for as long as it is needed for the purpose for which it was collected, or as required by law.
Our website uses cookies and similar technologies to help us understand how visitors use the site. This includes tools such as Google Analytics, which may collect information such as your IP address, browser type and pages visited. This data is aggregated and is not used to identify you personally.
You can disable cookies in your browser settings. Disabling cookies may affect some functionality of the site.
In compliance with the _Privacy and Other Legislation Amendment Act 2024_ (Cth), we provide the following disclosure.
We do not currently use fully automated systems to make decisions that have a legal or similarly significant effect on individuals. Enquiries and quotes are assessed by a real person. If this changes in the future, we will update this policy to describe the automated process, the data used, and how you can seek a human review of any decision.
You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, incomplete or out of date. To make a request, contact us using the details below. We will respond within a reasonable time and at no charge in most circumstances.
In some situations, we may be unable to provide access (for example, where it would affect the privacy of another individual or for legal reasons). We will explain any refusal in writing.
If you believe we have handled your personal information in a way that breaches the _Privacy Act 1988_ (Cth), please contact us first. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
For any privacy-related questions or requests, contact us:
Ezicon Painting & Decorating
17 Saltram Ave, Holmview QLD 4207
Phone: 0458 051 761
Email: info@ezicon.com.au
This policy may be updated from time to time. The current version is always published at ezicon.com.au/privacy-policy/.
